Where is Bracken and Twine Flowers based?

My studio is situated in Old Catton, Norwich, Norfolk. I work from home and am fortunate enough to have a space I call my "flower cave" in which I can get creative and take appointments. 

When is the best time to arrange a consultation?

Most evenings are good, also some Fridays, Saturdays and Sundays during the day, depending on my work schedule. Looking at the bigger picture clients usually get in touch a year in advance. I only take on one large scaled wedding per week so it is important to get in touch as soon as possible to save disappointment. If I am already booked then I will give you a suitable and trustworthyrecommendation.

How does a wedding consultation work?

I love meeting new couples and I'm in my element talking about flowers! Our meetings are free of charge and non obligatory. They are a chance to talk through ideas, styles, colours and seasonal availability. If you would like a little help with inspiration I'm here to help you with creative ideas. Once I've got an idea of your floral vision I will promptly get a quotation out to you via email.

Do you have a minimum spend?

As I only take one wedding per weekend, If you would like personal and venue styling then it's a £750 minimum spend. If you would like just personal flowers (bouquets, buttonholes etc) this can be discussed, depending on my schedule this would be on a collection basis and there would be a £250 minimum spend.

How does Delivery/Set up work?

Leading up to the wedding a time frame will be discussed, dependent on the scale of styling we usually aim to deliver 2-3 hours before hand. For ceremonies we like to promptly set up and be cleared away in plenty of time before guests arrive.

Do you charge for delivery?

To cover costs we do charge a delivery fee. How much this will be will depend on distance and will be quoted on an individual basis.

How do we proceed with a booking?

If you're happy with the quote you have received, I ask for £50 deposit to secure your wedding date with us. Once this has been paid you may meet with me as many times as needed. Nothing is set in stone, so if you wish to discuss further ideas or make amendments then your quote can easily be adapted. 

When is final payment due?

Final payment and firm decisions are due 3 weeks before the wedding. If you wish to pay in instalments leading up to this time this may also be discussed.